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(@devin)
Noble Member Admin

Alright, I think we may have finally fixed it! Can y'all try logging in again and see if it lets you log in the first attempt?

 

Thanks!

Lead Instructor at CountryGuitarOnline.com

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Posted : December 26, 2023 3:41 PM
(@jambongris)
Honorable Member

@devin It did work, but the real test will be tomorrow when it's a new day.  The first attempt of the day logging in seems to give me problems so I will let you know if I am successful when I try logging in tomorrow morning.

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Posted : December 26, 2023 6:06 PM
jerseychicadee and Thib reacted
 John
(@wjssavhotmail-co-uk)
Famed Member

My Login is now back to normal.  😀 

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Topic starter Posted : December 26, 2023 6:40 PM
jerseychicadee and Thib reacted
(@jambongris)
Honorable Member

Everything A-okay today.  Thanks Devin.

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Posted : December 27, 2023 8:41 AM
jerseychicadee and Thib reacted
 Thib
(@thib)
Honorable Member

@devin Ok today for me 😊

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Posted : December 27, 2023 9:04 AM
 Thib
(@thib)
Honorable Member

@devin Oops, 2 times again this afternoon for connecting.... 😒

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Posted : December 27, 2023 11:05 AM
(@jambongris)
Honorable Member

@thib If I log out on the same day I've already successfully logged in, and then try logging in again, I never have problems, but once I log out for the night and go in again next day, I will invariably have to try twice.  Hopefully tomorrow will work the first time I try.

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Posted : December 27, 2023 3:48 PM
jerseychicadee and Thib reacted
(@devin)
Noble Member Admin

@jambongris You're right, it was still acting up! But, I believe we finally figured out a workaround. FINALLY! Sorry about all the hassle with this. Can y'all let us know if you're still having login issues at this point? It should be fixed, but definitely keep us posted.

Thanks everybody!

- Devin

Lead Instructor at CountryGuitarOnline.com

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Posted : December 27, 2023 4:26 PM
 Thib
(@thib)
Honorable Member

@devin it's ok this morning👍

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Posted : December 28, 2023 3:08 AM
(@jambongris)
Honorable Member

The second time was the charm again today.  I will see what happens tomorrow and let you know.  

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Posted : December 28, 2023 1:29 PM
(@devin)
Noble Member Admin

@jambongris Oh no! Can you try clearing your browser's cache and try tomorrow? Or maybe just try tomorrow before clearing your cache and see if it's better tomorrow? We just made one tiny change to the backend that will hopefully fix it for you. The never ending login issue! We'll get it working one way or another!

Lead Instructor at CountryGuitarOnline.com

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Posted : December 28, 2023 5:32 PM
(@jambongris)
Honorable Member

@devin I'm not savvy when it comes to tech. It's probably my fault that I couldn't log on the first attempt and I apologize for that.  The last time I attempted to clear my browser cache (as per your request), I did something wrong because I temporarily lost my gmail account and deleted a lot of things I didn't want deleted so clearly I did something wrong.  I will have someone who is more capable than me talk me through the process of clearing things up tonight so that there is nothing hindering me from successfully logging in tomorrow.  I'll let you know how things turn out when I try logging in tomorrow.  Thanks for your patience.

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Posted : December 28, 2023 6:06 PM
(@jambongris)
Honorable Member

@devin Okay.   Now I know.  Hard to believe I've made it this far in life without knowing how to delete all the items in my browser cache related to CGO.  Three hundred and sixty some odd.   So tomorrow it should work first try.  Stay tuned.

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Posted : December 28, 2023 7:02 PM
 Thib
(@thib)
Honorable Member

It's still ok for me today 😄😄

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Posted : December 29, 2023 6:51 AM
(@jambongris)
Honorable Member

Success!  It worked!  

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Posted : December 29, 2023 6:56 AM
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